Department of Posts (Training Division)
MTS Induction Training 2026: Dept of Posts Revises STP Syllabus (Official Order)
- Status: STP Revision Initiated
- Authority: Department of Posts (Training Div)
- Ref No: No. 01-24/2026-Trg
- Key Impact: New Digital Modules Added
What Changed: Training Overhaul
The Department of Posts has issued a directive to revise the Standard Training Package (STP) for the induction training of Multi-Tasking Staff (MTS). Recognizing that the current syllabus is outdated relative to modern postal operations (CSI, DARPAN, and Digital Banking), the Training Division has requested all Postal Circles to submit inputs for a new, tech-focused curriculum by February 15, 2026.
тЬЕ Official Orders Issued
Authority: Dak Bhawan, New Delhi
Subject: Preparation and Revision of STP for Induction Training of MTS Cadre
The New Protocol: Focus Areas
The role of MTS has shifted from mere “file carrying” to assisting in digital operations. The new STP aims to bridge this gap.
тЬФ Proposed New Modules
- Digital Skills: Basic handling of Point of Sale (PoS) and DARPAN devices.
- Soft Skills: Customer interaction and public dealing etiquette.
- Safety: Fire safety and workplace hygiene protocols.
тЬЦ Obsolete Topics
- Manual Sorting: Reduced focus on manual sorting due to automated hubs.
- Physical Delivery: Shift from letter delivery to parcel/logistics handling.
Timeline/Calculation: Training Schedule
The revised training duration is expected to be standardized across all Postal Training Centres (PTCs).
| Training Phase | Current Duration | Proposed Duration |
|---|---|---|
| Classroom Training | 10 Days | 14 Days (Digital Lab) |
| On-Job Training (OJT) | 1 Month | 2 Weeks (Focused) |
| Assessment | Manual | Online Test |
How to Respond (For Union Representatives)
If you are a Circle Secretary or Union Representative, use this draft to submit your suggestions for the new syllabus.
To,
The DDG (Training),
Department of Posts,
Dak Bhawan, New Delhi.Subject: Suggestions for Revision of STP for MTS Cadre тАУ Regarding.
Respected Sir/Madam,
Reference is made to the Directorate letter No. 01-24/2026-Trg dated January 28, 2026, regarding the revision of the Standard Training Package for MTS.
On behalf of the [Union Name] of [Circle Name], we welcome this initiative. However, we suggest incorporating the following practical modules to ensure the training is effective:
1. **Finacle & PLI Portal Basics:** MTS staff are often required to assist in data entry; basic familiarity is essential.
2. **Parcel Packaging Guidelines:** With the rise in e-commerce, specific training on secure packaging is needed.
3. **Soft Skills Workshop:** A dedicated 2-day session on grievance handling and behavior.We request you to consider these inputs while finalizing the new STP.
Yours faithfully,
Rajesh Kumar
Circle Secretary
[Union Name]
Date: January 30, 2026
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Frequently Asked Questions
Why is the MTS training syllabus being revised?
The revision is necessary to align the training with modern postal operations, including the use of CSI, RICT/DARPAN devices, and digital banking services, which were not covered in the old syllabus.
Will existing MTS employees undergo this training?
No, this revision is primarily for the Induction Training of newly recruited MTS. However, refresher courses for existing staff may be updated based on the new modules later.
What is the expected duration of the new MTS training?
While the final decision is pending, the classroom training component is expected to increase from 10 days to 14 days to accommodate the new IT lab sessions.