The Department of Posts (Training Division) has initiated a major revision of the Standard Training Package (STP) for the induction training of Multi-Tasking Staff (MTS). The new syllabus shifts focus from traditional manual work to digital literacy, aiming to equip new recruits with the skills needed for a modern, tech-driven Post Office.
- Status: STP Revision Initiated
- Authority: Department of Posts (Training Division)
- Target Group: Direct Recruit MTS
- Key Change: Inclusion of Digital Skills & Soft Skills
What Changed: Beyond File Carrying
Previously, MTS training was heavily focused on physical dispatch, file movement, and basic office upkeep. The revised STP acknowledges that an MTS today interacts with technology constantly. In simple terms, the department wants new staff to be comfortable with smartphones, handheld devices, and basic computer operations from day one.
✅ Official Protocol Update
Authority: Ministry of Communications (Dept of Posts)
Subject: Revision of Induction Training Syllabus for MTS Cadre
The New Protocol: What You Will Learn
The updated curriculum isn’t just about rules; it’s about behavior and tech. The department has realized that MTS are often the first point of contact for the public or the supporting backbone for the System Administrator.
✔ New Modules Added
- Digital Skills: Basics of DARPAN devices and Mobile Apps.
- Soft Skills: How to communicate effectively with the public.
- Ethics: Integrity in handling government data and mail.
✖ Outdated Concepts Removed
- Redundant Processes: Manual sorting methods that are now automated.
- Obsolete Forms: Procedures for services that no longer exist.
Comparison: Old vs New Syllabus
Here is a breakdown of how the training focus is shifting. This matters because it directly impacts the exam you might face at the end of the training.
| Training Component | Old Syllabus Focus | New Syllabus Focus (2026) |
|---|---|---|
| Core Job | Physical Delivery & File Movement | Assisting in Digital Services & Logistics |
| Technology | Minimal / None | Smartphone Operation & Data Safety |
| Behavior | Obedience to Orders | Customer Service & Team Support |
| Duration | Standard Classroom | Interactive / On-Job Training (OJT) Mix |
MTS Duty Checklist (Self-Assessment)
Are you ready for the new role? Check if you are familiar with these modern requirements.
How to Respond (Joining Report)
Once you complete your training at the WCTC (Workplace Computer Training Centre) or PTC, you must submit a joining report to your posting unit. Use this draft.
“To,
The Postmaster / Head of Office,
[Name of Post Office],
[Division/Region]Subject: Joining Report after completion of MTS Induction Training.
Respected Sir/Madam,
I, [Your Name], Direct Recruit MTS, hereby report for duty on [Date] (FN/AN) after successfully completing the Induction Training conducted at [Name of Training Centre] from [Start Date] to [End Date].
I have acquired the necessary skills as per the revised STP and am ready to discharge my duties. My relieving order from the training centre is attached herewith.
Sincerely,
[Your Name]
[Employee ID]”
हिंदी सारांश: डाक विभाग MTS ट्रेनिंग 2026
डाक विभाग ने मल्टी-टास्किंग स्टाफ (MTS) की ट्रेनिंग के सिलेबस में बड़ा बदलाव किया है। अब नई भर्ती होने वाले कर्मचारियों को सिर्फ फाइल इधर-उधर करने की ट्रेनिंग नहीं मिलेगी, बल्कि उन्हें ‘डिजिटल स्किल’ सिखाई जाएगी। इसमें मोबाइल डिवाइस चलाना, ऐप्स का इस्तेमाल और ग्राहकों से बात करने का तरीका (Soft Skills) शामिल है। विभाग का मानना है कि अब पोस्ट ऑफिस हाई-टेक हो गए हैं, इसलिए स्टाफ को भी अपडेट होना जरूरी है।
Frequently Asked Questions
Is the Induction Training mandatory for all MTS?
Yes, completion of the Induction Training is compulsory for all Direct Recruit MTS. It is a prerequisite for confirmation in service. Essentially, your probation period isn’t considered successful until you pass this training.
Will I get a salary during the training period?
Yes, trainees are treated as on duty. You will receive your regular salary and allowances during the training period. However, you might not get Transport Allowance if you are provided with residential facility at the training centre.
What happens if I fail the training assessment?
Usually, the department gives you another chance to clear the assessment. If a candidate consistently fails to grasp the basics despite repeated opportunities, it can technically be a ground for termination during probation, though this is rare.